FAQs – Frequently Asked Questions
1. Products & Materials
What are Tidal Tees made from?
Tidal Tees are made from a blend of plastics including ocean recycled plastic. Tidal Tees also contain an additive to help the plastic degrade faster in landfills.
What is ocean-recycled plastic, and how is it used in your products?
Ocean recycled plastic used in Tidal Tees are recovered and recycled from ocean bound sources. The plastic used in Tidal Tees is provided by Oceanworks and is certified to be sourced from oceanbound sources like rivers and other waterways leading to the ocean.
Why do you use a blend of ocean plastic and virgin material in your products?
Tidal Tees are primarily made from Ocean Recycled PP 190656 provided by Oceanworks. A smaller percentage of the blend of plastic is virgin material, which is added to improve the durability of the product. However the majority of the material in the blend is made from the ocean recycled material.
Are your products durable enough for regular use?
Tidal Tees have similar durability as virgin plastic tees on the market
How are Tidal Tees different from standard golf tees?
Tidal Tees are different because with ever purchase and use of Tidal Tees you are helping to recycle and re-use plastic materials that otherwise would pollute our waterways and oceans.
2. Environmental Impact & Sustainability
How does Tidal Golf help reduce ocean plastic waste?
Tidal Golf directly reduces ocean plastic waste found in oceans and waterways by making its products using ocean recycled materials. Every purchase of Tidal Golf products helps contribute to recycling and re-using those materials that otherwise would be polluting waterways and oceans. Tidal Golf also works with organizations like 4Ocean to donate money to ocean clean-up and other conservation efforts
How much plastic waste is removed with each purchase?
Each Large Bag of Tidal Tees reduces 52g of ocean plastic waste. Each Small Bag of Tidal Tees reduces 23g of ocean plastic waste
What is Oceanworks, and how is it involved in sourcing the ocean-recycled plastic for your products?
Oceanworks certifies supply chains of ocean recycled materials, auditing the supply chain and certifying that materials are coming from the ocean or other waterways feeding to the ocean. They guarantee that the materials we use in our products are coming from the ocean and other waterways feeding into the ocean.
Why can’t you use 100% ocean-recycled plastic in your products?
Ocean Plastic is recycled material and often can be more brittle than virgin plastics. When we tested our Tidal Tees using 100% ocean plastic, the tees were not durable enough to compete with other plastic tees on the market. Having a small percentage of virgin plastic included in the blend of material gives the tees more durability, similar to competitor plastic tees.
What other sustainability efforts are you involved in?
Tidal Golf works with 4Oceans to contribute to ocean clean up activities, donating a percentage of product sales to the organization. You can also choose to donate to 4Ocean when you complete your purchase, by selecting to donate $2 to 4Ocean at checkout.
3. Product Usage & Care
What is the difference between the tall and short tees in the Tidal Tees bags?
The tall tees are 3" tall making them great for use with your driver or other woods. The small tees are 1.5" and are used with your irons or fairway woods
How long do Tidal Tees last compared to regular tees?
A similar amount of time!
Can I reuse the Tidal Tees multiple times?
Yes
How can I replace the brushes or pick on the Clean Swing tool?
Watch: Follow our guide on YouTube or TikTok. Instructions: Simply place a flat head screw driver beneath the slider, pull up to pull the button off the Clean Swing. The brush will slide out of the housing, you can slide a new brush in it's place, then place the button back through the housing and brush housing.
4. Shipping & Orders
Do you ship internationally?
Yes but the customer is responsible for all shipping and taxes
How long will my order take to arrive?
In most cases 3-5 business days, but please allow for one week
Can I track my order?
Yes a tracking number will be included in your order summary
What should I do if my order arrives damaged?
If your order arrives damaged, we’re here to help! Please contact us within 48 hours of receiving your package at support@tidal-golf.com with your order number and photos of the damage. We will work with you to either replace the damaged items or offer a refund, depending on your preference. Customer satisfaction is our top priority, and we’ll ensure the issue is resolved as quickly as possible
5. Returns & Exchanges
What is your return policy?
Tidal Golf doesn’t accept returns
Can I exchange an item if I ordered the wrong color or size?
Contact info@tidal-golf.com to initiate an exchange
6. Business & Wholesale Inquiries
Do you offer wholesale or bulk purchasing options?
Yes, reach out to info@tidal-golf.com to provide us with details on what you need and we can work on putting together a quote for you
How can I become a retail partner of Tidal Golf?
Reach out to info@tidal-golf.com to provide us with details on what you need and we can work on putting together a quote for you
Can I collaborate with Tidal Golf as an influencer or content creator?
Reach out to info@tidal-golf.com via email, or message us on TikTok or Instagram
7. Others
What makes Tidal Golf different from other golf accessory brands?
Our commitment to making eco-friendly products and a commitment to reducing ocean plastic pollution. We are committed to creating quality products that use eco-friendly materials such as ocean plastic
How can I stay updated on new product releases and promotions?
Join our newsletter and follow us on our social media channels
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Tidal Golf
12745 W Townsend S, Milwaukee WI, 53005,USA
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